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Frequently Asked Questions

I sponsored Unmanic on Patreon. Why am I still not seeing supporter status in the app?​

After you become a supporter on Patreon, there are a few steps behind the scenes before your Unmanic account is marked as a current supporter. Patreon needs to confirm the pledge, then Unmanic refreshes your linked support data when you visit the user details page, log in there, or log out there. In 99% of cases, the delay is simply Patreon still processing the payment. Patreon can sometimes take an hour or more to register the payment, and there is nothing we can do until Patreon marks that payment as paid.

Try this troubleshooting flow:

  1. Visit the User Details page and log in (log out first if you were already logged in).
  2. Check the supportership details section on that page.
  3. For Patreon, you should see your last amount paid, Last charge status: paid, and a green Current label in the top-right of the supportership card.
  4. If you see those details, your Patreon support is synced correctly and supporter status in the app should start working.
  5. If you do not see those details yet, Patreon has not finished processing the payment and there is nothing else to fix on the Unmanic side. Wait about 15 minutes, then refresh by logging out and logging back in on the user details page. In some cases, this can still take an hour or more.
  6. Restarting your container is not usually required, but you can do so after you have completed the steps above.

If the supportership details page shows Current with Last charge status: paid and the app still does not reflect supporter status after you refresh, message Josh.5 on Discord with your Unmanic account email and Patreon email, and it will be resolved within 24 hours.

If the supportership details still do not show Last charge status: paid after about 6 hours, message Josh.5 on Discord as well. That usually still means Patreon has not completed processing yet, but there have been rare edge cases where a bug on our side needed to be fixed manually.

How can I unlock supporter features?​

You can unlock supporter features in three ways.

  1. Financial support through Patreon or GitHub Sponsors.
  2. Development contributions to official Unmanic repositories.
  3. Active and helpful participation in the Unmanic Discord community.

Supporter feature details are documented here: Supporter Features and Pricing.

How does the $36 USD lifetime unlock work?​

Lifetime unlock can be reached either with a one-time sponsorship payment of $36 USD or by cumulative sponsorship over time until your total reaches $36 USD.

Current policy is that once your total sponsorship reaches at least $36 USD, lifetime unlock is applied automatically.

What is the project funding system and where do I use credits?​

The project funding system lets supporters use credits earned from their sponsorship donations to prioritize pieces of work they want to see delivered sooner.

You can review proposals, spend credits, and read the full portal FAQ here: Project Funding Credit Portal.

Standard development work, bug fixes, and small quality improvements continue through the normal development flow and do not require feature funding.

Where can I get help or ask questions?​

Join the community on Discord to ask questions, share setups, and get support from other users and contributors.

Join the Unmanic Discord

How do I report bugs or request features?​

Please report issues in the most relevant repository so they reach the right maintainers.

Where should I start if I want to develop plugins?​

Start with the plugin development overview, then follow the writing plugins guides.

If you want a ready-to-run helper for building plugins with AI agents (or if you have limited coding experience), check out the plugin builder project: https://github.com/Unmanic/tool.plugin-builder

It includes:

  • A docker-compose environment for plugin creation and testing
  • Helper scripts to clone or update upstream repos
  • Targeted instructions for your LLM agent of choice to reference